Privacy Policy

Effective Date: August 3, 2026

Privacy Policy

Debugged Tech Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit our website.

By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Submit a contact form

  • Request technical support

  • Open a support ticket

  • Request a quote

  • Purchase products or services

  • Schedule an appointment

  • Communicate with us by email, phone, or through our website

This information may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing address

  • Service details

  • Payment information (processed securely by our payment processor)

  • Any information you choose to include in your messages or support requests


Payment Information

If you make a purchase through our website, payment information is processed by a secure third-party payment processor. We do not store or have access to your complete credit card information.

Please refer to your payment processor’s privacy policy for information about how they handle your payment data.


Automatically Collected Information

When you visit our website, we may automatically collect certain technical information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Date and time of your visit

This information helps us improve website performance, security, and user experience.


Cookies

Our website may use cookies and similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Analyze website traffic

  • Enhance security

  • Provide a better browsing experience

You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.


How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide technical support

  • Manage customer accounts

  • Process payments

  • Deliver requested services

  • Schedule appointments

  • Improve our website and services

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Communicate important service updates

We do not sell your personal information.


Sharing Your Information

We may share information only when necessary with trusted third parties that help us operate our business, including:

  • Payment processors

  • Website hosting providers

  • Email service providers

  • Customer support platforms

  • Cloud service providers

  • Professional advisors

  • Government or law enforcement agencies when required by law

These providers are permitted to use your information only as necessary to perform services on our behalf.


Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.


Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services

  • Maintain customer records

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.


Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to your information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to certain processing

  • Request a copy of your personal data where applicable

To exercise these rights, please contact us using the information below.


Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete that information.


Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

 

SMS Messaging Privacy

If you provide your mobile phone number and consent to receive SMS messages from Debugged Tech Services, we may use your mobile number to send service-related communications, including appointment reminders, support ticket updates, repair or order status updates, account notifications, and other customer service communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared, sold, rented, or transferred to any third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers when necessary to facilitate SMS communications or provide services on our behalf. Such service providers are permitted to use the information only as necessary to provide those services.

Message frequency varies. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.


Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Debugged Tech Services

Website: https://debuggedtech.com

Email: support@debuggedtech.com

Phone: (262) 354-0000


Last Updated: August 3, 2026